Privacy Policy

Last Updated: October 3, 2025
YXE Tech ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our self-paced online learning platform (the "Site") and related services, including both free and paid classes. By accessing or using the Site, you agree to this Privacy Policy. If you do not agree, please do not use our Site or services.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

  • Account Information: When you register for an account, we collect your name, email address, and password. You may also provide additional details, such as billing information for paid classes.

  • Payment Information: For paid classes, payment details (e.g., credit card information, billing address) are collected and processed by our third-party payment processors, such as PayPal and/or Stripe. We do not store full payment details on our servers.

  • User-Provided Content: Information you submit, such as comments, forum posts, or assignment responses.

1.2 Non-Personal Information

  • Usage Data: We collect data about how you interact with the Site, such as pages visited, classes enrolled in, time spent on the Site, and IP address.

  • Device Information: We may collect information about your device, including browser type, operating system, and device identifiers.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services, including delivering classes and facilitating payments through third-party processors like PayPal and/or Stripe.

  • Personalize your learning experience, such as recommending relevant classes.

  • Communicate with you, including sending account-related updates, promotional offers (if you opt in), and customer support responses.

  • Analyze Site usage to improve functionality and user experience.

  • Comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following cases:

  • Service Providers: With trusted third parties who assist us in operating the Site, such as PayPal, Stripe, hosting providers, and analytics services. These providers are contractually obligated to protect your data and, for payment processors, handle your payment information in accordance with their own privacy policies.

  • Legal Requirements: When required by law, such as in response to a court order or subpoena.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to a new entity.

  • User Content: Content you submit (e.g., forum posts) may be visible to other users as part of the Site’s functionality.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security. Payment information is handled by third-party processors (PayPal and/or Stripe), which maintain their own security standards.

5. Your Choices and Rights

  • Account Information: You can update or delete your account information by logging into your account or contacting us at support@yxe-tech.com.

  • Cookies: You can disable cookies through your browser settings, but this may affect Site functionality.

  • Marketing Communications: You can opt out of promotional emails by following the unsubscribe instructions in those emails.

  • Data Access and Deletion: Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, or restrict its processing. Contact us to exercise these rights.

6. Children’s Privacy

The Site is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it.

7. Third-Party Links

The Site may contain links to third-party websites or services, such as PayPal and/or Stripe for payment processing. We are not responsible for the privacy practices of these third parties. Please review their privacy policies (e.g., PayPal Privacy Policy or Stripe Privacy Policy) before providing information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

9. Contact Information

For questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@yxetech.ca
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